Term & Conditions

Effective Date: July 30, 2026

Welcome to Decoroid. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website, placing an order, or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our website.

1. General Information

Decoroid provides decorative products and home decor items through our online store. We reserve the right to update, modify, or discontinue any product, service, or website feature at any time without prior notice.

We may update these Terms & Conditions from time to time. Continued use of our website after changes means you accept the updated terms.

2. Website Usage

By using our website, you agree that:

  • You will provide accurate and complete information while placing orders.
  • You will not use our website for any illegal or unauthorized purpose.
  • You will not attempt to damage, hack, or interfere with website security.
  • You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.

3. Product Information

We make every effort to display accurate product images, descriptions, colors, and details.

However:

  • Product colors may slightly vary due to screen settings and lighting conditions.
  • Measurements and specifications mentioned on the website are approximate.
  • Minor variations may occur in handmade or decorative products due to their nature.

We reserve the right to correct errors in product information, pricing, or availability at any time.

4. Orders & Acceptance

When you place an order on Decoroid, you agree to provide correct billing and shipping details.

After placing an order:

  • You will receive an order confirmation through email or other communication channels.
  • We reserve the right to cancel or refuse any order due to product availability, incorrect pricing, payment issues, or suspected fraudulent activity.
  • In case of cancellation, any eligible payment amount will be refunded through the original payment method.

5. Pricing & Payments

All product prices displayed on our website are in Indian Rupees (INR).

  • Prices may change without prior notice.
  • Payment must be completed through the available secure payment methods.
  • Decoroid does not store your card, banking, or payment details.
  • All payments are processed securely through trusted third-party payment gateways.

6. Shipping & Delivery

We aim to deliver your orders within the estimated delivery timelines mentioned on our website.

Please note:

  • Delivery times may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.
  • Customers are responsible for providing accurate delivery information.
  • Once the order is handed over to the courier partner, delivery tracking will be provided whenever available.

For detailed information, please refer to our Shipping Policy.

7. Cancellation Policy

Orders can be cancelled only before they are processed or shipped.
Once an order has been shipped, cancellation requests may not be accepted.
To request cancellation, please contact us as soon as possible.

8. Return & Replacement Policy

Returns and replacements are accepted only according to our Return Policy.

Products may not be eligible for return if:

  • The product has been used or damaged after delivery.
  • The product is returned without original packaging.
  • The issue is caused due to customer handling.

Customers must contact us within the specified time period mentioned in our Return Policy for any return or replacement request.

9. Intellectual Property Rights

All content available on the Decoroid website, including:

  • Product images
  • Logos
  • Text
  • Graphics
  • Website design
  • Other materials

are the property of Decoroid and are protected under applicable intellectual property laws.

You may not copy, reproduce, modify, or use our content without prior written permission.

10. Limitation of Liability

Decoroid shall not be responsible for:

  • Any indirect or accidental damages arising from website usage.
  • Delays caused by third-party services such as payment gateways or courier partners.
  • Losses caused due to incorrect information provided by customers.

Our responsibility is limited to the value of the product purchased from our website.

11. Third-Party Services

Our website may use third-party services including payment gateways, courier services, analytics tools, and other service providers.
We are not responsible for the privacy practices, policies, or actions of third-party services.

12. User Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.
You agree to immediately inform us of any unauthorized use of your account.

13. Governing Law

These Terms & Conditions shall be governed and interpreted according to the laws of India.
Any disputes arising from these terms shall be subject to the jurisdiction of courts located in New Delhi, India.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email:  Neetu.decoroid@gmail.com 

Phone: 8178331068

Address:  H.no. 161,Khasra no. 318/2,Shivalaya, Opp. MCD School,Chattarpur Village, Near Xpressbee Courier office New Delhi-110074